LIC policy servicing made simple

• LIC e-services portal or the official LIC app using net banking, UPI, debit or credit card.
• Auto-debit through a NACH mandate registered with your bank — best for monthly mode.
• Authorised collection centres, LIC branches and franchise premium points.
• Salary savings scheme deduction, where your employer participates.

Grace period is 30 days for yearly, half-yearly and quarterly modes, and 15 days for monthly. Pay within it and the policy never lapses.

1. Register on LIC's e-services portal with policy number, date of birth and registered mobile.
2. Enrol each policy under your account — you can add policies where you are the proposer.
3. View due dates, paid history, vested bonus, loan eligibility and nomination details.
4. If registration fails, your mobile or email likely does not match LIC records — correct it at the servicing branch first.

Short on time? Send the policy number on WhatsApp and we will pull the status for you.

• Discharge voucher (Form 3825) signed by the policyholder.
• Original policy document.
• NEFT mandate with a cancelled cheque in the policyholder's name.
• Aadhaar and PAN copies for KYC.
• Existence certificate where the payout is an annuity or survival benefit.

Submit 30 days before the maturity date so funds credit on time.

• Claim form A, original policy document and the municipal death certificate.
• Nominee's KYC and NEFT mandate with a cancelled cheque.
• For early claims (death within three years of issue or revival): medical attendant certificate, hospital treatment records, and employer certificate if applicable.
• For accidental death: FIR, post-mortem report and police inquest report.

Non-early claims with complete papers are commonly settled within 30 days. We accompany families through the branch process at no charge.